FAQs

Frequently Asked Electrical & Lighting Questions

At Phoenix Electrical, we want you to have complete confidence in your electrical system and in the service you receive from us. Below you will find some of the most common questions we answer on a daily basis. 

If we can assist you in anyway, please feel free to contact us at 706-607-6332 (call or text)

How can we help you today?

No. Phoenix Electrical provides free virtual and onsite estimates. 

Virtual estimates are estimates provided over the phone, email and text. Virtual estimates can be provided on specific services.   There are several instances when we can estimate a project based on pictures and measurements. 

Yes. We are licensed and insured to protect your investment. 

Phoenix Electrical is a Georgia State Licensed Electrical Contractor Class II Non Restricted and we are fully insured.

License: EN217979

Phoenix guarantees 100% complete satisfaction of our services. We deliver expert workmanship and stand firmly behind our work. Our Team is passionate about delivering exceptional service and providing home and business owners with comfort and a peace of mind. 

Northwest Georgia

Counties include Gordon, Bartow, Whitfield and Cobb

Cities and surrounding areas of Calhoun, Dalton, Cartersville, Adairsville, Acworth, Kennesaw and Marietta

Our Service Areas

We accept cash, personal check, Zelle, all major credit and debit cards and Apply Pay.  

Yes, all major credit cards and apple pay accepted. 

No, we do not offer financing at this time. 

No. Our business hours are 7am – 6pm

If you call us after hours, please leave a message with our receptionist. We will get back to you first thing the next business morning. 

The National Electrical Code (NEC), or NFPA 70, is a United States standard for the safe installation of electrical wiring and equipment. It is part of the National Fire Codes series published by the National Fire Protection Association (NFPA).

While the NEC is not itself a U.S. law, NEC use is commonly mandated by state or local law, as well as in many jurisdictions outside of the United States. The NEC codifies the requirements for safe electrical installations into a single, standardized source. The “authority having jurisdiction” inspects for compliance with these minimum standards.

No! If your breaker is tripping it is doing exactly what it was designed to do. A tripping breaker is telling you that you have overloaded the circuit or that it is worn out and should be replaced with the same size and type as the original.

Besides dedicated circuits, your multi-wire branch circuit is designed to power multiple devices, lights, and fans. If you turn all of your items on and the breaker trips, you probably overloaded the circuit. Replacing the existing breaker with a higher capacity/size will expose the circuit to a heat/fire hazard. The best solution is to limit the number of electric devices you use on a given circuit to avoid tripping the breaker or have an additional circuit installed.

If a breaker is continuously tripping and you do not feel you are overloading the circuit, please contact Phoenix Electrical at 706-607-6332 so we can assess the condition of the breaker and circuit.